As soon as your account becomes active you will be able to submit orders which will be received by our warehouse upon landing.

We work with eCommerce sellers across Amazon, Walmart, Shopify, and other sales channels to handle their FBA prep, D2C fulfillment and other warehousing needs. Our customers use online arbitrage, wholesale, private label and several other sales model.

No, we have no minimum, monthly fees or subscriptions. Simply send as much as you like and we’ll take care of the rest. However, there’s a one time $59 non refundable account setup fee.

We offer up to 20 days free storage for all customers. After this period is charged $0.85 per square foot per month.

We use our software to track your inventory. You will be able to manage inventory, create inbound and outbound shipments straight on your portal. Once your account is setup, you will be able to track all progress in real-time. You can access your inventory anywhere! 

Here at eNova, we pride ourselves on our processes and attention to detail. We visually inspect and count all your products. If there is a discrepancy in the quantity of units shipped or damage to an item, you will be notified and also receive photos in your portal so that you can raise this with your supplier.

With damaged stock, we offer you the option to ship the item(s) back to the retailer, to your home address or we can dispose of the product. (Fee applies)

We create shipping plans for you. You only have to add the product on your inventory at Amazon and create your inbound shipments on your portal before sending it to us. 

When making your purchases simply use your name and use our address as destination. e.g.:
Star pets LLC
Street address: 1441 NW 30th Ave, Bay 12
City: Pompano Beach
State: Florida
Zip Code: 33069

First, create your account by accessing our client portal and submitting your information. Once your account has been approved you will login to your exclusive portal where you will be requested to add your credit card. We will charge your credit card for services provided every 15 days.

Yes. We accept LTL shipments from your suppliers and we can ship on pallets to Amazon.

Once your inventory has arrived at our warehouse and you have set your outbound shipment, you can expect it to be prepped and shipped within 24-72 hours.

Absolutely, at the moment all we need is to be notified every day you need us to ship your items. Also, you will need to provide shipping labels for these orders.

Our company has insurance for fire or any catastrophe including theft.

All shipping costs for your items to be sent to Amazon FBA or FBM, you will pay within your Seller Central or the place you choose. Remembering that this process of finalizing the Shipping Plan is done by us!

Absolutely, send as many as you want but at the moment we ask you to work out with your supplier to ship it using a truck with liftgate.